Zendesk Data Integration with AWS Glue Zero-ETL: The Delete Gap That Skews Your Numbers
AWS Glue zero-ETL replicates seven Zendesk entities, but only three of them ever remove a row. Here is how that gap quietly skews CSAT and knowledge base counts, plus the three IAM layers to wire, the two settings you cannot change after creation, and the CloudWatch metrics that make drift visible before someone spots it in a meeting.